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WV3301601 · West Virginia

MOOREFIELD MUNICIPAL WATER

Federal fiscal 2026Q3 · EPA violation and follow-up records

Violation records shown
39
EPA health-based flag
0
Health-based records unresolved in this snapshot
0
Monitoring and reporting records
36

Counties listed by EPA · Hardy County, West Virginia

Open the EPA system record

Find the utility’s annual water quality report. For current advisories, check the utility or local drinking-water authority.

Violations and what followed

Among 39 resolved records with both dates, the median interval from recorded noncompliance start to EPA’s return-to-compliance date was 364 days. The interval uses the reporting periods and dates on file.

  1. Other or unclassified · Resolved

    Public Notification Violation for NPDWR ViolationViolation 51124 · Public Notice · Public Notice Rule and Revised PN Rule

    Noncompliance period start November 16, 2022 · period end August 3, 2023 · first reported March 14, 2023 · EPA return-to-compliance field August 3, 2023

    2 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447489December 15, 2022InformalState Formal Notice of Violation issued
    447498August 3, 2023ResolvingState Compliance achieved
  2. Other or unclassified · Resolved

    Consumer Confidence Report Inadequate ReportingViolation 51122 · Consumer Confidence Rule · Consumer Confidence Rule

    Noncompliance period start October 1, 2022 · period end February 24, 2025 · first reported March 14, 2023 · EPA return-to-compliance field February 24, 2025

    2 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447487November 16, 2022InformalState Formal Notice of Violation issued
    447519February 24, 2025ResolvingState Compliance achieved
  3. Monitoring or reporting · Resolved

    Follow-up Or Routine LCR Tap M/RViolation 51117 · Lead and Copper Rule · Lead and Copper Rule

    Noncompliance period start July 1, 2022 · period end May 1, 2023 · first reported November 17, 2022 · EPA return-to-compliance field May 1, 2023

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447478August 12, 2022InformalState Formal Notice of Violation issued
    447479August 12, 2022InformalState Public Notification requested
    447507May 1, 2023ResolvingState Compliance achieved
    447503August 3, 2023InformalState Public Notification received
  4. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51159 · Nitrate · Nitrate Rule

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447496February 16, 2023InformalState Formal Notice of Violation issued
    447497February 16, 2023InformalState Public Notification requested
    447511July 18, 2023ResolvingState Compliance achieved
    447506August 3, 2023InformalState Public Notification received
  5. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51158 · Selenium · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  6. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51157 · Thallium, Total · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  7. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51156 · Beryllium, Total · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  8. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51155 · Antimony, Total · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  9. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51153 · Nickel · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  10. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51152 · Mercury · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  11. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51151 · Fluoride · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  12. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51150 · CYANIDE · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  13. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51149 · Chromium · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  14. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51148 · Cadmium · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  15. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51147 · Barium · Inorganic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447494February 16, 2023InformalState Formal Notice of Violation issued
    447495February 16, 2023InformalState Public Notification requested
    447510July 24, 2023ResolvingState Compliance achieved
    447505August 3, 2023InformalState Public Notification received
  16. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51146 · Styrene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  17. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51145 · Ethylbenzene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  18. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51144 · Toluene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  19. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51143 · Benzene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  20. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51142 · CHLOROBENZENE · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  21. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51141 · Tetrachloroethylene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  22. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51140 · 1,1,2-Trichloroethane · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  23. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51139 · Trichloroethylene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  24. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51138 · 1,2-Dichloropropane · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  25. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51137 · Carbon tetrachloride · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  26. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51136 · 1,1,1-Trichloroethane · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  27. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51135 · 1,2-Dichloroethane · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  28. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51134 · trans-1,2-Dichloroethylene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  29. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51133 · 1,1-Dichloroethylene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  30. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51132 · Vinyl chloride · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  31. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51131 · p-Dichlorobenzene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  32. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51130 · o-Dichlorobenzene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  33. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51129 · DICHLOROMETHANE · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  34. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51128 · Xylenes, Total · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  35. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51127 · cis-1,2-Dichloroethylene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  36. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51126 · 1,2,4-Trichlorobenzene · Volatile Organic Chemicals

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447492February 16, 2023InformalState Formal Notice of Violation issued
    447493February 16, 2023InformalState Public Notification requested
    447509July 18, 2023ResolvingState Compliance achieved
    447502August 3, 2023InformalState Public Notification received
  37. Monitoring or reporting · Resolved

    Monitoring, RegularViolation 51125 · Arsenic · Arsenic Rule

    Noncompliance period start January 1, 2022 · period end December 31, 2022 · first reported March 14, 2023 · EPA return-to-compliance field December 31, 2022

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447490February 16, 2023InformalState Formal Notice of Violation issued
    447491February 16, 2023InformalState Public Notification requested
    447508July 18, 2023ResolvingState Compliance achieved
    447504August 3, 2023InformalState Public Notification received
  38. Monitoring or reporting · Resolved

    Monitoring and Reporting (DBP)Violation 51087 · TTHM · Stage 2 Disinfectants and Disinfection Byproducts Rule

    Noncompliance period start July 1, 2021 · period end September 30, 2021 · first reported November 16, 2021 · EPA return-to-compliance field September 30, 2021

    4 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447476November 16, 2021InformalState Formal Notice of Violation issued
    447477November 16, 2021InformalState Public Notification requested
    447512January 23, 2023ResolvingState Compliance achieved
    447499August 3, 2023InformalState Public Notification received
  39. Other or unclassified · Resolved

    Consumer Confidence Report Inadequate ReportingViolation 51086 · Consumer Confidence Rule · Consumer Confidence Rule

    Noncompliance period start October 1, 2020 · period end January 25, 2021 · first reported February 24, 2021 · EPA return-to-compliance field January 25, 2021

    2 linked actions
    Enforcement and resolution records linked by EPA
    Action IDDateCategoryEPA action type
    447472December 31, 2020InformalState Formal Notice of Violation issued
    447475January 25, 2021ResolvingState Compliance achieved

EPA data and scope

How to read the records

The enforcement snapshot is federal fiscal 2026Q3. The EPA archive labels its violation file October 13, 2026. EPA says federal reporting can lag by several months. For current advisories, check your utility or local drinking-water authority.

EPA data dictionary and files · EPA reporting and enforcement FAQ · Find an annual water quality report · How to get the report from your utility