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Public results / Reform dossier

Public promises with delivery scorecards.

Who owns the promise, when is it due, and how will we know?

Proposed civic scorecard; existing performance-management evidence

The short answer

Record the actual commitment, its owner, a defined result, milestones, evidence, and a review date. “Announced,” “funded,” “delivered,” and “effective” are different statuses.

What the evidence establishes

GAO-26-108601, published June 23, 2026, reports insights from discussion groups and interviews on cross-agency performance challenges. Participants described ownership, leadership, resources, and progress information as important considerations. GAO explicitly cautions that listed approaches are not an endorsement and may face legal, resource, and feasibility constraints.

GAO-26-108601 — Crosscutting performance challenges ↗

What it does not establish

The report is qualitative evidence about performance management, not a causal experiment proving that this proposed scorecard improves delivery. America.co has not independently evaluated the programs discussed in it.

Original design / proposed

How it could work

Quote or link the dated commitment without changing its scope. Record who can actually authorize the next step. Define an output, an intended outcome, and the evidence needed for each. If the promise lacks a deadline or owner, leave that gap visible rather than filling it with a guess.

Use a small set of statuses with evidence requirements: announced, authorized, funded, underway, delivered, evaluated, or not verified. Add a correction history and record a response from the responsible office. A missed milestone is a finding about timing, not automatically a finding of dishonesty.

Tradeoffs & safeguards

A scorecard can reward easily counted activity rather than meaningful outcomes. It can also penalize programs for external conditions outside their control. Include the denominator, measurement method, and dependencies; avoid a single unexplained winner/loser score.

Maintaining evidence takes work. Budget records and delivery records may cover different periods or offices. Publish the maintenance plan and mark stale records instead of quietly extending the “current” label. Make missing evidence a prompt for checking, not public shaming.

A pilot you could actually evaluate

Proposed pilot: follow three bounded, public commitments from one jurisdiction for a defined review period. Ask the responsible offices to verify the wording and ownership. Publish the evidence rules before assigning statuses, then test whether another reader reaches the same conclusion.

Suggested measures—not reported results

  • Commitments with a verified owner, defined result, and review date
  • Status judgments reproducible from linked evidence
  • Milestone changes, unresolved gaps, and correction time
Create a promise-to-outcome record ↗
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Build an evaluation brief

Optional. Keep the unknowns visible. This is saved nowhere automatically and is not submitted to America.co or government.

Blank worksheet ↓

Questions worth asking

Does funding mean a promise was fulfilled?

No. Funding is one stage. Delivery and the intended effect need separate evidence.

Can a scorecard prove someone lied?

Not by itself. It can document wording, timing, evidence, and gaps. Intent and legal conclusions require additional evidence and appropriate process.

Go to the original sources

AI-assisted synthesis and original evaluation questions, with linked source checks. No independent expert review, legal conclusion, funding commitment, or proven pilot outcome is claimed. People, methods, and corrections.